GENERAL INFORMATION
Title: Operation Manager
Department: BOD
Reporter: CEO
Work place: TP. HCM
Nature of work: Full time
WHO WE ARE
Bloomberg Businessweek Vietnam publication is known as the best publication of Beacon Asia Media JSC. We are a joint-stock company operating in the multimedia and publication business
Our missions are to help readers stay ahead with insights and in-depth analysis by delivering best-selected contents covering the most important matters in business, finance, markets, economics, technology in Vietnam, regional & international markets.
At Beacon Asia Media, we are operating our MULTI-MEDIA platform under several core values: INTEGRITY to convey the Factual news; ACCELERATION to become the Fast & First and ACCURACY based on data driven to provide insights and in-depth analysis on the people, companies, events, and trends shaping today’s market; TRUST to be the Final words as the most definitive sources and Future words that tell readers what will be going on next
JOB DESCRIPTION:
We are looking forward to building a professional team whose members are having positive and dynamic-driven mindsets. We are seeking the position of Operation Manager who deliver best results for those key tasks as below:
- Ensure all operations are performed in a convenient, consistent, cost-effective manner.
- Develop and implement processes and procedures to streamline operations across online and print platforms.
- Identify opportunities for cost reduction without compromising quality in both digital and print production.
2. Improve operational management systems, processes, and best practices.
- Evaluate existing systems and workflows for both online and print production.
- Implement efficient operational processes and best practices to enhance productivity and effectiveness in a multi-platform environment.
3. Formulate strategic and operational objectives:
- Collaborate with senior management to develop strategic goals for the modern magazine company, considering both online and print platforms.
- Translate strategic objectives into operational plans and initiatives that align with the company’s digital and print media strategies.
4. Analyze financial data and improve profitability:
- Review financial reports and identify areas for cost optimization and revenue growth in both online and print operations.
- Work closely with the finance team to monitor budgets and financial performance across all platforms.
5. Perform quality controls and monitor production KPIs:
- Implement quality assurance processes to ensure high standards of digital content and print production.
- Establish and track key performance indicators (KPIs) to monitor production efficiency and effectiveness for both online and print media.
6. Collaborate with HR
- Support recruit and onboard qualified personnel for various operational roles in both online and print production.
- Provide training, guidance, and performance feedback to the operations team.
7. Find ways to increase the quality of customer service:
- Identify opportunities to enhance the user experience for online readers
- Implement customer-centric initiatives to meet and exceed customer expectations across both digital and print platforms.
- Collaborate with marketing and customer service teams to enhance the quality of customer service and ensure a seamless customer experience.
8. Drive business growth and innovation
- Identify new business opportunities and contribute to business development initiatives.
- Stay informed about industry trends and technological advancements to drive innovation and maintain a competitive edge.
JOB REQUIREMENTS
- Proficiency in English
- Excellent knowledge of MS Office
- Bachelor’s degree in Business, Marketing, Communications, or related field
- More 4 years of experience in managing position
- Have knowledge of journalism, communications, advertising, information,…
- Knowledge of contracting, negotiating, and change management
- Strong oral and written communication skills
- Excellent leadership skills
- Experience setting sales goals
- Results-oriented with strong analytical skills
- Understanding of CRM systems
- Ability to motivate teams to produce results within tight timeframes and simultaneously manage several projects
- Outstanding consultative selling abilities and excellent interpersonal skills with customers, Team Members, and partners
BENEFIT:
- Time work: 9AM – 6PM, Monday – Friday
- Work in a young, dynamic, and friendly environment together with supportive individuals
- Develop your knowledge and skills in the international working environment for your future career path
- Compulsory insurance: Social – Health – Unemployment insurance as per Labor Law
- Enjoy additional medical care (accident, healthcare insurance, life insurance)
- Take part in company events (happy hours, teambuilding, company trip, …)
- Enjoy pantry in the company (snack, coffee, …)
- Annual leave 12 – 16 full-paid days
- Complementary birthday leave
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HOW TO APPLY
HR Bloomberg Businessweek VN
Beacon Asia Media JSC
Email: hr@bloombergbusinessweek.vn
Floor 12A, HM Town, 412 Nguyen Thi Minh Khai, District 3, HCM City, Vietnam.